To Ash Fork APS Customers –
I am disappointed to share that APS representatives are unable to attend this month’s Ash Fork Development Association meeting on Wednesday, March 18, as previously planned. We were anticipating the opportunity to hear from the community and share information that would help answer questions our customers might have.
Due to COVID-19, APS has implemented strict protocols for our employees at all levels of the organization to protect the health and safety of our employees and communities during these unprecedented times. Key to those protocols is the fact we have been asked to practice social distancing and limit exposure to groups of people in keeping with Center for Disease Control guidance.
Additionally, based on the current weather forecast, we will be focused on winter storm preparation and response over the coming days.
We recognize that the Ash Fork community experienced several outages following the historic winter storm over the Thanksgiving weekend. As an update to those outages, we want to share that our crews:
• Found and repaired an issue in late December that we believe caused the cluster of outages that occurred in December
• Found and repaired an issue on March 10 that we believe caused the cluster of outages that occurred beginning on Feb. 22
• Are continuing to identify opportunities to make the infrastructure in Ash Fork more resilient.
We had hoped to speak to these outages and the work we’ve done during this week’s meeting. Instead we commit to attending the next meeting that we possibly can based on the COVID-19 situation.
Please be assured that we understand the impact an outage has on our customers. Our team is committed to restoring power safely and as quickly as possible.
Additionally, you might be aware that we planned to hold a Customer Service Open House in Ash Fork on April 23. We are cancelling these open houses across the state in April. We’ll announce a new date on this community site when the open house is rescheduled.
Janet Dean, APS Community Affairs Manager
Attention Yavapai County partners & residents!! NACOG is interested in learning more about your experience and thoughts on passenger transportation in Yavapai County.
This brief survey will take 5 to 10 minutes to complete. Click the link below to provide your input! https://
As your local water utility provider, we strive to keep you continually updated on all matters related to your water service. If you do not find the information you need, please contact our office and we will gladly assist you!
The 2-microbiological water samples taken for March tested "absent" for contamination. This is GOOD.
Microbiological testing is completed each month as a matter of rule. 2-samples are required for our system.
March 18, 2020
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March 04, 2019
We are excited to announce that our new website has launched and includes all the information our community needs related to their water service. Check back often, as we will be adding information...